Our Tile and Grout Cleaners Provided an Excellent Restoration to This Floor in Falcon, CO

March 15, 2024

Tiles and grout can become dull and unappealing over time, especially on floors that endure heavy wear and tear and constant foot traffic. In certain instances, standard cleaning methods aren't enough to provide satisfactory results, requiring professional help. Our Falcon, CO, client contacted us because she faced this problem at home.


She cleaned her floor regularly, but the surface still looked grimy and unsightly despite her efforts. After consulting with some friends and trying other methods that didn't work, she sought professional assistance. The owner went online and searched for tile and grout cleaners in Falcon, Colorado, and found Sir Grout Colorado Springs at the top of Google's results.

The homeowner visited our user-friendly website and was pleased to find all the information she needed. She read a few of our blog posts and browsed our picture gallery, which gave her the confidence to fill out our online scheduler to request a free evaluation on a day and time that was most convenient for her.

As always, we arrived on time, in uniform, and in our Sir Grout vehicle on the inspection day. The owner welcomed us into her home, and we quickly assessed the issues on her floor, noticing that the surface was in poor condition. The tiles looked run-down, and the grout wasn't adequately sealed, contributing to staining, discoloration, and decay.

We discussed our assessment with the owner and suggested the best solution to fix the problems and restore the surface. We recommended our tile and grout cleaning and sealing service using Sir Grout's proprietary products because they are the safest, most advanced products on the market. We told her we would adequately address the damage, color seal the grout to revamp its color, and ensure the surface would look like new again.

We gave her a no-obligation quote detailing the work we would perform. The owner found the offer reasonable and within her expectations, so she immediately requested to schedule the job on a future date and time that was convenient for her.

We returned with everything we needed to restore the floor on the appointed day and time. We set up our equipment after preparing the area with clear plastic and masking tape to ensure it was protected while we worked. We started our multi-step process, letting the homeowner know we could answer all her questions.

First, we cleaned the surface using a high-speed scrubber and our exclusive cleaner. We explained to the client that our product uses high-quality ingredients that wouldn't leave a residue or damage the surface.

Next, we restored the grout and sealed it with our flagship sealant, ColorSeal, a high-quality product that protects against dirt, water, stains, and other damage. In addition, it reduces wear and tear, making it easier for the homeowner to maintain.

During our assessment, we explained to our client that ColorSeal stands out because it gives grout a uniform color and a completely revitalized appearance, improving the surface tenfold. In addition, our large variety of colors almost always ensures we have a color to match the original color of the grout, or many homeowners choose to change it to give a new look to their surfaces.

After cleaning up, we met with our client and showed her the results. The owner was thrilled to see the restored floor and said everything looked perfect. She thanked us for a job that exceeded her expectations and promised to recommend our services to family and friends with hard surface-related issues like hers. She also mentioned she would leave a five-star review on Google to ensure others knew about Sir Grout's remarkable products and services.

Before leaving, we gave our client some recommendations and helpful tips for maintaining her restored surface. We suggested a weekly cleaning routine using pH-neutral and soap-free cleaners like Sir Grout's Natural Hard Surface Cleaner. We told her it delivers outstanding results, and because it's non-toxic, it won't harm anyone in her home, including pets.

We don't recommend using soap-based products or substances with acidic properties because they contain harsh chemicals that damage the surface and leave a residue that often seeps into the grout, causing discoloration, staining, and other issues. We also told her to avoid rinsing mops in dirty water when cleaning and to avoid using abrasive tools because they can scratch the tiles.

Ready to have beautiful floors as well? Your local Sir Grout Colorado Springs team has the expertise to clean and restore all the hard surfaces in your home to like-new conditions and make future maintenance less hassle. Contact us today by calling (719) 800-1221 or by using our online scheduling option to schedule a free quote.